Contact Munser Payouts
Contact details
- [email protected]
- Publisher
- Munser Payouts Ltd
- Language
- English
What to include in your message
The page
Paste the address of the page you are writing about.
The detail
Quote the figure or sentence and say what you see in the casino's cashier or terms.
No account data
Leave out passwords, card numbers and identity documents. The publisher cannot access casino accounts.
Which questions go where
Munser Payouts answers questions about the site: a figure on a page, a missing payment method, a link that does not open. Write to [email protected] with the page address and the detail.
The casino answers questions about your account. A pending withdrawal, a document request, a declined deposit or a bonus balance can only be checked by the casino’s support team, inside your account.
Your bank answers questions about its own side: a daily Interac e-Transfer limit, a card that was blocked after several declines, or a transfer that left your account and did not arrive.
If gambling is causing harm, help is free and confidential, and the responsible gambling page lists budget tips and helplines. In Ontario, ConnexOntario answers 24/7 at 1-866-531-2600; in British Columbia, Gambling Support BC answers 24/7 at 1-888-795-6111.
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